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Tell us what happened and which phone you use. A screenshot helps.
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What Steady does with your data.
Questions
How Steady works, in short answers.
Common questions
I'm moving to a new phone
In Steady, open Settings, then Backup and new phone. Save a backup file, then open it with Steady on the new phone. If you restore your whole phone from an iCloud or Google backup, Steady's data comes along.
Reminders do not show up
Check that notifications are allowed for Steady in your phone's settings, and that Focus or Do Not Disturb is not hiding them.
Steady Pro is not unlocked
Open the Steady Pro screen and tap Restore purchase, using the same Apple or Google account you bought it with.
I want to cancel my subscription
Subscriptions are managed by Apple and Google. Cancel in your App Store or Google Play subscription settings. Deleting the app does not cancel.
I want a refund
Apple and Google handle refunds. Request one from the store where you bought Steady Pro.
A scan read the wrong numbers
Every scan is shown to you before it is saved, so fix any number by tapping it. A sharp photo, straight on and without glare, reads best.
My family no longer gets alerts
Alerts need your phone to be online now and then, and family sharing to be on. Ask your family member to allow notifications for Steady on their phone.